Privacy Policy

At Order O’clock Ltd, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform.


1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, delivery address, and payment details.

  • Usage Data: Information about how you use our platform, including browsing behavior and order history.

  • Device Information: IP address, browser type, and device identifiers.


2. How We Use Your Information

Your information is used to:

  • Process and fulfill your orders.

  • Coordinate delivery with vendors and partners.

  • Provide customer support.

  • Improve and personalize our platform.

  • Send you updates, promotions, and important notices (with your consent).


3. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Vendors and delivery partners to fulfill orders.

  • Service providers who assist with platform operations.

  • Legal authorities if required by law.


4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.


5. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.

  • Opt out of marketing communications.

  • Request data portability.

To exercise these rights, please contact us at support@orderoclock.com.


6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content.


7. Children’s Privacy

Our platform is not intended for children under 18. We do not knowingly collect personal information from minors.


8. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the platform constitutes acceptance of the updated policy.

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